Respectful Care – Receive treatment without discrimination.
Privacy & Confidentiality – Have your health information protected under HIPAA.
Clear Information – Understand your diagnosis, treatment, risks, and costs.
Involvement – Participate in care decisions and accept or refuse treatment.
Access – Review and request copies of your medical records.
Feedback – Express concerns about your care without retaliation.
Provide complete and accurate health information.
Follow agreed-upon treatment plans.
Treat providers, staff, and fellow patients with courtesy.
Keep appointments or provide timely notice of cancellations.
Provide accurate insurance/payment information and fulfill financial obligations.